From our client work (aggregate, no client names)
What our AI receptionist handles across real businesses
The WebKMS AI receptionist answers real phone lines for small service businesses and for our own e-commerce company. Here is what that adds up to, with no client named.
The challenge
Small service businesses (clinics, trades, home-care agencies, cleaners, law firms, décor studios) lose calls while staff are with patients, on job sites or in meetings. Most can't justify a full-time receptionist, and voicemail rarely gets a call-back.
What we built
- An AI receptionist on each business's existing number. Each one is set up with that business's services, hours, service area and rules for when to hand a call to a person.
- The same system on our own line. It also answers the phone for our own e-commerce company, EMR Shielding Solutions.
Results (all-time, as of October 28, 2026)
- About 1,840 calls answered for client businesses in physiotherapy, HVAC, accessibility, home care, cleaning, law and décor.
- About 3,960 calls in total, including our own company's line.
- Physiotherapy clinic: 639 calls since March 2026.
- HVAC company: 415 calls since April 2026.
Client names are withheld.
Tools used
WebKMS AI Phone Reception & Call Automation, on each client's existing phone number.
FAQ
What kinds of businesses use the WebKMS AI receptionist?
Small service businesses including a physiotherapy clinic, an HVAC company, an accessibility contractor, home-care agencies, a cleaning company, a law firm and a décor business, plus our own e-commerce company.
How many calls has the WebKMS AI receptionist handled?
As of October 28, 2026, about 1,840 calls for client businesses, or about 3,960 including our own company.
Does the AI receptionist replace the people at the business?
No. It answers on the business's existing number and handles routine calls, and the business's own team stays in charge of everything that needs a person.
More
More case studies
EMR Shielding Solutions
EMR Shielding Solutions, an e-commerce company we own, runs its phone line and back office on the same AI receptionist and agents WebKMS sells. People approve every message that leaves the company.
Read the detail
Our rental portfolio
Our own portfolio of Ontario rentals and a Miami condo uses AI-assisted fraud checks on rental applications, a weekly deadline review and drafted follow-ups. Our property manager and the owner make every decision.
Read the detail
Landlivo
We turned the document-fraud checks we run on our own rental applications into Landlivo, a tenant-screening and property-management platform for Ontario landlords.
Read the detailWant a result like this?
Book a 30-minute audit. We look at your real documents, calls and numbers and quote a fixed price for the first module.