# Property & Building Monitoring

Source: https://webkms.com/solutions/property-monitoring

> Webkms designs and builds sensor systems for leaks, temperature, humidity, occupancy and door status, connected to alerts and maintenance workflows so problems are logged, assigned and closed with a record.

Hear about the leak from a sensor, not from the tenant downstairs

Water, heat and open doors cause most of the expensive surprises in a building, and they are usually found late. We place connected sensors where problems start, send alerts to the right person, and open the maintenance ticket automatically so nothing depends on someone remembering to call.

Part of [AI Camera, Sensor & Equipment Automation](https://webkms.com/solutions/edge-ai). Pricing: Every project is quoted individually. Cost depends on the hardware, installation, any custom development, the integrations you need and the level of ongoing support. We do not sell fixed packages for this work.

## Who it is for

- **Property managers and landlords:** Leaks, heating failures and frozen pipes are reported by tenants, often after the damage has spread to a second unit.
- **Commercial and mixed-use buildings:** Plant rooms, server closets and storage areas go unchecked for days, and doors left open waste energy or create security gaps.
- **Facilities and maintenance teams:** Alerts arrive by phone or text with no ticket, so there is no record of who responded, which vendor attended or how long it took.

## Examples of what Webkms can build

- **Leak detection:** Sensors under water heaters, washers, sinks and in mechanical rooms alert the manager the moment water is detected.
- **Temperature and humidity:** Readings from units, plant rooms and storage areas, with alerts when they move outside the range you set.
- **Door status and occupancy:** Open-door alerts for plant rooms and entrances, and aggregate occupancy counts for shared spaces.
- **Maintenance workflow:** Each alert opens a ticket, assigns it, and records vendor response, resolution and photos against the property.

## Illustrative workflow

Illustrative workflow with example data, not a customer case study.

1. **Leak detected:** A sensor under the water heater in unit 4B reports water on the floor at 6:40 am.
2. **Manager alerted:** The on-call manager gets a text and an email with the unit, sensor location and time.
3. **Maintenance ticket created:** A ticket is opened for unit 4B and assigned to the building's plumbing vendor.
4. **Vendor response and resolution recorded:** Arrival time, the fix and closing photos are added to the ticket and the property history.

## How it connects to your existing software

Sensor events become tickets and records in the systems your property team already runs.

- **Help desk or ticketing system:** Tickets opened and updated automatically
- **Property management software:** Work orders where the software offers an API (custom development)
- **Google Sheets or Excel:** Event log per property and unit
- **SMS, email and phone alerts:** Escalation to the on-call manager
- **Vendor notifications:** Job details sent to the assigned vendor

## Process

1. **Assessment:** A site walk or video call, sample footage or data, and a written scope: what is measured, what counts as an exception, where results go.
2. **Pilot:** One lane, machine or building first. We compare system output with manual counts or existing records and agree the accuracy that is acceptable.
3. **Installation:** Once the pilot meets the agreed targets, we plan the wider rollout and coordinate installation with your team or local installers.
4. **Support:** Monitoring, maintenance and tuning under a monthly support plan, with changes made as your operation changes.

## Questions we get asked

### Do the sensors need wiring?

Most leak, temperature and door sensors are battery powered and wireless, connected through a small gateway in the building. We confirm range and placement during the assessment.

### What happens if the building internet goes down?

Configured gateways can buffer readings and send them when the connection returns. Real-time alerts need a connection, so for critical sites we discuss a cellular backup.

### Does occupancy monitoring identify people?

No. Occupancy is reported as aggregate counts for spaces, and the approach to cameras, retention and privacy is agreed with you before anything is installed.

### How do we start?

With an assessment and a pilot in one building or a handful of units, then a rollout plan for the rest of the portfolio.