# AI Camera, Sensor & Equipment Automation Source: https://webkms.com/solutions/edge-ai > Webkms designs and builds custom systems that connect cameras, sensors and equipment to AI agents, dashboards, alerts and the business software you already use. Connect your physical operations to intelligent business automation. A camera over a dispatch lane, a runtime signal from a machine, a leak sensor under a water heater: each one records something your team currently checks by hand or finds out about too late. We turn those signals into records, flag the exceptions you define, and push the result into your existing systems. Pricing: Every project is quoted individually. Cost depends on the hardware, installation, any custom development, the integrations you need and the level of ongoing support. We do not sell fixed packages for this work. ## How it works Cameras and sensors → On-site processing → Secure integration → Dashboards, alerts, reports and AI agents 1. **Cameras and sensors:** Industrial cameras, connected sensors and equipment signals capture what happens on site. 2. **On-site processing:** Edge computing systems run detection and counting locally, close to the camera or machine. 3. **Secure integration:** Events, counts and exceptions are sent over an encrypted connection to the systems you choose. 4. **Dashboards, alerts, reports and AI agents:** Your team sees the numbers, gets the exceptions and can ask an AI agent what happened. - Selected processing can run on site, so counting and detection keep working when the internet is slow. - Configured systems can buffer events during an internet outage and send them once the connection is back. - Cloud notifications, cloud dashboards and cloud AI features need a working connection. - What is recorded, how long video is kept, and what is processed in the cloud are agreed with you during project design. We do not assume everything stays local, and we do not assume it all goes to the cloud. ## What we do - **Assessment and solution design:** We look at the site, the process and the decisions you want to make, then write down what will be measured, how, and what happens when something is out of line. - **Hardware selection and configuration:** We specify industrial cameras, connected sensors and edge computing systems that suit the environment, and configure them before they go on site. - **Camera and sensor setup:** Positioning, lighting, mounting and network checks so the data coming off each device is usable from day one. - **Custom detection models where required:** When an off-the-shelf model is not good enough for your items, packaging or defects, we train and test one on footage from your site. - **Installation planning and coordination:** We plan the installation and coordinate it with your team or a local installer. Coverage for your location is confirmed during the assessment. - **Business-system integrations:** Events become records in your spreadsheets, databases, store, help desk, CRM or maintenance system, matched against the data you already keep. - **Dashboards, alerts and automated reports:** Live views for the floor, alerts for the exceptions that matter, and summaries delivered to the people who need them. - **Ongoing monitoring, maintenance and tuning:** We watch device health and accuracy after go-live and retune thresholds or models when your products, layout or lighting change. ## Solution areas (illustrative scenarios, not customer case studies) ### Warehouse & Dispatch Monitoring Carton and pallet counting, dispatch tracking, barcode-linked shipment checks and discrepancy reports - **Problem:** Short shipments and wrong cartons are found by the customer, days later, with no record of what actually left the dock. - **Example workflow:** Dispatch activity recorded → Checked against shipment records → Discrepancy flagged → Operations team notified - **Benefit:** Problems are caught at the dock, while the truck is still there, and every dispute has a record behind it. - More: [Warehouse & Dispatch Monitoring](https://webkms.com/solutions/warehouse-monitoring) ### Production & Equipment Monitoring Production counts, machine runtime, downtime, cycle-time trends and shift reports - **Problem:** Output and downtime are written on a clipboard, if at all, so slow machines and lost hours go unnoticed until they cost real money. - **Example workflow:** Runtime or downtime recorded → Trend identified → Maintenance task created → Manager receives a summary - **Benefit:** Measured output and downtime per machine and shift, and maintenance that starts from a trend instead of a breakdown. - More: [Production & Equipment Monitoring](https://webkms.com/solutions/equipment-monitoring) ### Property & Building Monitoring Leak, temperature, humidity, occupancy and door-status monitoring connected to maintenance workflows - **Problem:** A leak or a failed heater is found by a tenant, or by the next tenant downstairs, long after a sensor could have caught it. - **Example workflow:** Leak detected → Manager alerted → Maintenance ticket created → Vendor response and resolution recorded - **Benefit:** Faster response to building problems, and a record of what happened and who fixed it for every property. - More: [Property & Building Monitoring](https://webkms.com/solutions/property-monitoring) ### Yard & Quarry Monitoring Truck arrivals, queue duration, loading-zone activity and reconciliation with scale and dispatch records - **Problem:** Nobody knows how long trucks wait, which loads were in the loading zone, or why the scale and dispatch numbers disagree. - **Example workflow:** Truck arrival recorded at the gate → Queue and loading time measured → Matched to scale ticket and dispatch order → Unmatched loads reported - **Benefit:** Real queue and turnaround times, and loads that reconcile with tickets instead of disappearing between systems. ### Visual Quality Inspection Defined checks for missing labels, incorrect packaging, absent components and visible defects - **Problem:** Spot checks miss problems between samples, and the first sign of a packaging or labelling error is a return. - **Example workflow:** Item passes the camera → Checked against the defined rules → Failed item flagged or diverted → Daily quality summary sent - **Benefit:** Every item checked for the specific faults you define, with images of each failure for review. - Each check is defined and tested on your products. Suitability and accuracy are confirmed during the pilot. ### Retail & Queue Analytics Visitor counts, queue monitoring, staff notifications and aggregate activity reports - **Problem:** Queues build up before anyone notices, and staffing is planned from gut feel rather than real visitor patterns. - **Example workflow:** Visitors and queue length counted → Threshold reached → Staff notified to open another till → Weekly traffic report produced - **Benefit:** Staff are where customers are, and rosters follow measured traffic. Reports use aggregate counts rather than identifying individuals. ### On-Site AI Voice Assistants Reception terminals, information kiosks and voice interfaces connected to business knowledge and workflows - **Problem:** Front desks are unstaffed at peak times or after hours, and visitors wait for answers that are already written down somewhere. - **Example workflow:** Visitor asks a question at the terminal → Answer drawn from your business knowledge → Request or check-in logged → Staff notified when a person is needed - **Benefit:** Visitors get answers and check in without waiting, and staff are called only when they are actually needed. - Built as custom development after a feasibility assessment of your space, hardware and workflows. ### Robotics & Custom Hardware Integration Feasibility assessment and custom vision, sensor and business-software integrations for robotic systems - **Problem:** Robotic and automated equipment often works in isolation, with no link to the orders, inventory or reports that run the business. - **Example workflow:** Feasibility assessment of the equipment and goal → Vision or sensor input designed → Integration with business software built → Tested on site before rollout - **Benefit:** Equipment that responds to, and reports back into, your business systems. - Every robotics project starts with a feasibility assessment. We tell you plainly if it is not a good fit. ## AI agent example (demonstration data) > How many cartons shipped today, and were any discrepancies flagged? 412 cartons left the dispatch lanes today across 37 shipments. Two shipments were flagged: order 10482 was scanned with 11 cartons against 12 on the packing slip, and order 10519 had a carton with no readable label. Both are in the discrepancy report sent to the operations inbox at 3:00 pm. ## Integrations - **Shopify:** Orders, fulfilments and inventory through the Shopify API - **Google Workspace:** Sheets, Gmail, Calendar and Drive - **Spreadsheets:** Google Sheets or Excel files and exports - **Databases:** Postgres, SQL Server, MySQL and similar, read or write - **Help desks:** Tickets created or updated through the help desk API - **CRM:** Records and tasks through the CRM API, where one is available (custom development) - **Maintenance systems:** Work orders in your maintenance or CMMS software, usually a custom integration (custom development) - **Scale, dispatch and ERP systems:** Depends on what the system exposes; often a custom integration or a scheduled export (custom development) ## Process 1. **Assessment:** A site walk or video call, sample footage or data, and a written scope: what is measured, what counts as an exception, where results go. 2. **Pilot:** One lane, machine or building first. We compare system output with manual counts or existing records and agree the accuracy that is acceptable. 3. **Installation:** Once the pilot meets the agreed targets, we plan the wider rollout and coordinate installation with your team or local installers. 4. **Support:** Monitoring, maintenance and tuning under a monthly support plan, with changes made as your operation changes. ## Focused pages - [Warehouse & Dispatch Monitoring](https://webkms.com/solutions/warehouse-monitoring): Webkms designs and builds camera and scanner systems that count cartons and pallets at dispatch, check them against shipment records and flag discrepancies to your team while the order can still be fixed. - [Production & Equipment Monitoring](https://webkms.com/solutions/equipment-monitoring): Webkms designs and builds systems that record machine runtime, downtime, cycle times and production counts, spot the trends that matter and turn them into maintenance tasks and shift reports. - [Property & Building Monitoring](https://webkms.com/solutions/property-monitoring): Webkms designs and builds sensor systems for leaks, temperature, humidity, occupancy and door status, connected to alerts and maintenance workflows so problems are logged, assigned and closed with a record. - [Production & Inventory Intelligence](https://webkms.com/solutions/production-intelligence) ## Questions we get asked ### Do you make the cameras and sensors? No. We select commercially available industrial cameras, sensors and edge computing systems that suit your site, then design, configure, integrate and support the complete system under the Webkms name. ### Have you already installed this for other businesses? These are custom development services. Every project starts with an assessment and a pilot at your site, and the examples on this page are illustrative scenarios, not customer case studies. ### How accurate will it be? It depends on the task, the items, the lighting and the camera position. Simple counting in a controlled lane is usually straightforward. Measuring dimensions, spotting defects or estimating weight needs testing and calibration, and we agree the accuracy target with you during the pilot. ### Does all the video stay on site? Not necessarily. Some processing can run on site, but cloud dashboards, notifications and cloud AI features need data to leave the building. We agree what is recorded, how long it is kept and where it is processed during project design. ### Do you install in my area? We plan and coordinate installation and confirm coverage for your location during the assessment, before you commit to a rollout. ### How much does it cost? Each project is quoted individually. Cost depends on the hardware, installation, any custom model development, the integrations you need and the level of ongoing support. Images on this page are labelled "Illustrative system concept" and are not photographs of customer installations.