# Webkms Refund and cancellation policy

Source: https://webkms.com/refund-policy

Last updated: October 2026

This page explains when Webkms gives refunds and how to cancel. In short: the AI receptionist demo is free and you can stop any time, monthly per-call charges are not refunded, and managed plans and projects are not refunded once work has started.

## Self-serve AI receptionist

- **Free demo.** The 7-day demo (up to 25 answered calls) is free and does not need a card, so there is nothing to refund.
- **Per-call charges.** After the demo, answered calls are billed monthly at the per-call rate shown on the [pricing page](https://receptionist.webkms.com/pricing). These charges are not refunded.
- **Cancelling.** You can cancel at any time. There is no contract and no cancellation fee. You pay only for calls answered before you cancel.

## Managed plans and projects

This covers managed AI receptionist plans and the automation projects we set up for you.

- **No refunds after work starts.** Setup fees, project fees and monthly plan fees are not refunded once we have started work.
- **30 days' notice to cancel.** You can cancel a managed plan with 30 days' notice.

## How to cancel or ask a billing question

Email [support@webkms.com](mailto:support@webkms.com) and tell us which service you want to cancel. Questions about a charge go to the same address.

What happens to your call data after you cancel is explained in our [privacy policy](https://webkms.com/privacy-policy).